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Utility Billing Software

Utility Billing

Utility Billing

BIAS Utility Billing is designed to manage all your utility billing requirements. It is closely integrated with the general ledger, cash receipting, and accounts payable components.

Unlimited meter numbers and customers can exist in BIAS Utility Billing, and every predefined category’s revenue is independently tracked for accurate payment distribution.

BIAS Billing uses individual customer profiles to keep track of customer account activity. The customer account screen supports multiple input types, including: account balance, bills, activity, notes, account history, payments, mailing lists, and labels.

BIAS Billing includes:

  • Bulk invoice generation
  • Read collection
  • Custom bills out of the box
  • Unlimited customers
  • Easy bill processing
  • Integrate multiple payment types
  • Amazing support
  • And more!


BIAS Utility Billing includes the following modules for more sophisticated entities. Click on the module to learn more.

Utility Management Center

The Utility Management Center module lets you track customers, billings, meters, services, locations, and deposits. It’s designed for accurate, flexible, easy utility management.

Utility Direct Deposit

The Utility Direct Deposit module automatically withdraws utility bill amounts from enrolled customer bank accounts. Give your customers the option to setup automatic withdraws for easy customer payment collection.

Utility Electronic Metering

The Utility Electronic Metering module automates meter data entry, high/low usage checks, and meter read re-sequencing. Save your organization time and money.

Online Payments / Bill Presentment

The Online Payments / Bill Presentment module allows you to present customers with a bill online to save you time in the billing process. Payments are then automatically applied to the customer’s account.

For more information, contact BIAS Software


"I just wanted to take a moment to thank you profusely for your help. I hope you and everyone at BIAS know how much you are appreciated!"

Debi Denton
Finance Manager/Treasurer
Lake Whatcom Water and Sewer District

"Switching to BIAS has greatly increased the efficiency in City Hall. We use less paper, we are able to better utilize the reports we print, and we are able to provide additional services to our customers. If we encounter a problem, BIAS staff are always available to help. BIAS is knowledgeable of current state requirements, assuring us that our system is updated to meet these changes. An added benefit is BIAS’ ability to adapt the software to meet Benton City’s needs. Overall, I am extremely satisfied with Benton City’s decision to switch to BIAS."

Stephanie Hoegh
Finance Director
City of Benton City

"I cannot imagine doing my job without the help, support, and jokes from the entire BIAS Software team. Their positive attitudes, patience, and overall support help make my job less stressful and easier to get through the day!! I love their classes also!"

Peggy Mangis
Clerk Treasurer
City of Spangle

"Thank you for offering the five budget webinar. The format is excellent. I like the small segments which make it easier to absorb and practice in between each session. I am looking forward to the next series."

Patsy K. Nelson, CPA
Finance Director
City of Sedro-Woolley

"City of Asotin has been with BIAS since 2007 and I don’t know how we functioned before without it! The program is, without a doubt, the most user-friendly we have ever used. The capabilities that BIAS has are unmatched, especially when it comes to the Annual Report. All of their staff is knowledgeable and the customer support is fabulous! BIAS is A+!"

Ellen Boatman
Clerk Treasurer
City of Asotin

"I have to thank everyone at your company for all the assistance you have given me. I am so grateful for BIAS. When I call for assistance, my questions are answered with patience and clarity. Everything is explained so I can completely understand and continue to perform my job properly. I appreciate all they do to help my paperwork run smoothly."

Susan West-Mani
Clerk Treasurer
Town of Hamilton

"I am a BIAS Believer. The City of Leavenworth converted to BIAS in 2007, with a full implementation within 45 days."

Chantell R. Steiner
Finance Director
City of Leavenworth

"The Town of Marcus found the BIAS Accounting System affordable and easy to use, with great tech support. This system has already paid for itself in terms of Clerk/Treasurer time and accuracy. It lightened the load. I would recommend this system for any town government, but most of all to small towns, such as ours."

Fran Bolt
Town of Marcus