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Mark Felchlin

Co-Owner / President

Mark co-founded BIAS Software November 2007. Prior to BIAS Software he worked at Wells Fargo in Spokane, WA for nearly 5 Years, where he was a Business Banker for just over two years.  His background includes management, banking, local government and small business finances.Mark is a big technology buff, fan of android, family enthusiast, volleyball fanatic. Mark  has spent most of my life in Spokane, WA where he and his wife Katie are raising their 4 children.

Wes Hein

Co-Owner / Director of Product Development

Wes Hein is the original creator of the BIAS Software system.  He has over 20 years experience with BARS accounting.  He continues to design the best governmental software available.  He and his wife Lori have 3 grown children and 5 grandchildren.  Wes is a huge sports enthusiast as well as an avid reader. He enjoys working out in the yard and spending time with his grandchildren.



Stewart Ganser, CPA

Co-Owner / Vice-President of Client Services 

Steward joined BIAS Software in Sept 2012 & moved to Spokane in Oct 2013. Prior to that, he developed & marketed FireAdmin Software to WA fire districts. One of his duties at BIAS is assisting with the transition from FireAdmin Software to BIAS Software. To go back even further, Stewart co-founded  Sunpro Software where he developed & marketed FireRMS, a records management system for fire departments. He is currently involved in providing add-on enhancements, MyFireRules & MyFireTouch.

Stewart and his wife, Marilyn, have 4 grown children. They enjoy life as empty nesters, taking walks, traveling, discovering new wines, watching the Seattle Seahawks & visiting their grandchildren.  Stewart continues to stay active with early morning yoga & walking to work.


"I just wanted to take a moment to thank you profusely for your help. I hope you and everyone at BIAS know how much you are appreciated!"

Debi Denton
Finance Manager/Treasurer
Lake Whatcom Water and Sewer District

"Switching to BIAS has greatly increased the efficiency in City Hall. We use less paper, we are able to better utilize the reports we print, and we are able to provide additional services to our customers. If we encounter a problem, BIAS staff are always available to help. BIAS is knowledgeable of current state requirements, assuring us that our system is updated to meet these changes. An added benefit is BIAS’ ability to adapt the software to meet Benton City’s needs. Overall, I am extremely satisfied with Benton City’s decision to switch to BIAS."

Stephanie Hoegh
Finance Director
City of Benton City

"I cannot imagine doing my job without the help, support, and jokes from the entire BIAS Software team. Their positive attitudes, patience, and overall support help make my job less stressful and easier to get through the day!! I love their classes also!"

Peggy Mangis
Clerk Treasurer
City of Spangle

"Thank you for offering the five budget webinar. The format is excellent. I like the small segments which make it easier to absorb and practice in between each session. I am looking forward to the next series."

Patsy K. Nelson, CPA
Finance Director
City of Sedro-Woolley

"City of Asotin has been with BIAS since 2007 and I don’t know how we functioned before without it! The program is, without a doubt, the most user-friendly we have ever used. The capabilities that BIAS has are unmatched, especially when it comes to the Annual Report. All of their staff is knowledgeable and the customer support is fabulous! BIAS is A+!"

Ellen Boatman
Clerk Treasurer
City of Asotin

"I have to thank everyone at your company for all the assistance you have given me. I am so grateful for BIAS. When I call for assistance, my questions are answered with patience and clarity. Everything is explained so I can completely understand and continue to perform my job properly. I appreciate all they do to help my paperwork run smoothly."

Susan West-Mani
Clerk Treasurer
Town of Hamilton

"I am a BIAS Believer. The City of Leavenworth converted to BIAS in 2007, with a full implementation within 45 days."

Chantell R. Steiner
Finance Director
City of Leavenworth

"The Town of Marcus found the BIAS Accounting System affordable and easy to use, with great tech support. This system has already paid for itself in terms of Clerk/Treasurer time and accuracy. It lightened the load. I would recommend this system for any town government, but most of all to small towns, such as ours."

Fran Bolt
Town of Marcus